Research Findings
Research FindingsResearch Findings
Prenatal Consumer Surveys
To assess women's satisfaction with their prenatal care experiences, a 162-item survey was developed by the National Friendly Access Project staff and administered via face-to-face interviews. Specific areas of inquiry included: demographic information; logistical issues; satisfaction with provider and staff interactions during the outpatient prenatal clinic; inpatient hospital labor; and delivery experience. Data regarding perceived levels of social support, intent of pregnancy, presence of stressful life events and other areas were also measured.
Focus Groups with Pregnant & Parenting WomenThis qualitative study aimed to: 1) understand access to maternal and child health services from the perspectives of diverse consumers; and 2) provide rich descriptions to inform strategies to enhance the quality of this access. Specific areas explored were the associations between access and 1) consumer perceptions of a healthy pregnancy, help seeking beliefs and messages; 2) cultural perspectives, beliefs and practices; 3) provider and organizational dimensions and 4) consumer perceptions and reactions to racism and discrimination.











